Privacy policy

OVERVIEW

At AVENORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

AVENORA operates this store and website, including all related content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which helps us provide these Services to you.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information depending on how you interact with our store:

1. Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

2. Payment Information

  • Credit/debit card details

  • Payment and transaction information

3. Account Information

  • Username and password

  • Preferences and settings

  • Security questions

4. Order & Transaction Information

  • Products you view, add to cart, purchase, return, or cancel

  • Purchase history

5. Communications

  • Messages you send to us (customer support, inquiries, etc.)

6. Device & Usage Data

  • IP address

  • Browser type and device information

  • Pages viewed and interactions with the site

  • Cookies and tracking technologies

HOW WE COLLECT INFORMATION

We collect personal information in the following ways:

  • Directly from you (when you place an order, contact us, or create an account)

  • Automatically (through cookies, analytics, and device tracking)

  • From service providers (such as payment processors and shipping partners)

  • From third-party tools and partners used to operate our store

HOW WE USE YOUR INFORMATION

We use your information to:

Provide Services

  • Process orders and payments

  • Ship products

  • Manage your account

  • Provide customer support

  • Handle returns and exchanges

Improve Experience

  • Personalize your shopping experience

  • Recommend products

  • Improve website performance

Marketing & Advertising

  • Send promotional emails or offers

  • Show relevant ads and product recommendations

Security & Fraud Prevention

  • Detect and prevent fraud

  • Protect our website and customers

  • Secure transactions

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies

HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Shopify and service providers (payment, shipping, analytics, hosting)

  • Marketing partners (to help deliver ads and promotions)

  • Business partners when necessary to complete orders or services

  • Legal authorities if required by law

  • In business transfers (such as mergers or acquisitions)

SHOPIFY DATA PROCESSING

Our store is hosted on Shopify. Shopify processes your personal information to help us run our store and improve services.

Some data may be transferred and stored outside your country. To learn more, you can review Shopify’s Privacy Policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it.

DATA SECURITY & RETENTION

We take reasonable steps to protect your personal information, but no system is 100% secure.

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request deletion of your data

  • Request corrections to inaccurate information

  • Request a copy of your data

  • Opt out of marketing communications

To exercise these rights, contact us at:
avenorabeauty@yahoo.com

You may also unsubscribe from marketing emails at any time.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed outside your country. We use appropriate safeguards to protect your data in compliance with applicable laws.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

CONTACT US

If you have any questions about this Privacy Policy or your personal data, contact us at:

avenorabeauty@yahoo.com
AVENORA
5633 Stradella Dr, Boca Raton, FL, 33433, US